Constitution and charters

NALA General Data Protection Regulation (GDPR) Policy

This document is the policy regarding the data protection obligations of the National Adult Literacy Agency (NALA). NALA is a data controller with reference to the personal data which it manages, processes and stores. Please see page five of the document for a full list of all General Data Protection Regulation (GDPR) terminology and definitions. Employees and clients of NALA should refer to the guidance provided by the Office of the Irish Data Protection Commissioner ( as well as seeking professional advice regarding best practice in this area.

NALA Subject Access Request Form

To see a copy of the personal data that NALA holds about you you will need to submit a written request to NALA’s internal support co-ordinator enclosing proof of identity, such as staff ID card, or a copy of your driving licence or passport. You are encouraged to complete the Subject Access Request Form to assist NALA in accurately identifying the location(s) of the personal data. However, any request in writing is acceptable. NALA will respond as quickly as possible, but has a maximum of 30 calendar days to respond to your request once it has received all the relevant information.

NALA Distance Learning Service charter

The National Adult Literacy Agency (NALA) works to make sure that people with literacy or numeracy difficulties can fully take part in society and have access to learning opportunities that meet their needs. This charter explains what you can expect when you use our Distance Learning Service. It tells you what you can expect from us, and it also explains what we expect from you.

NALA Protected Disclosures Policy

NALA is committed to the highest possible standards of compliance with our legal obligations. NALA values transparency and accountability in its administrative and management practices. This policy therefore supports a culture that:

NALA Governance Code (2013)

NALA Governance Code: Signed Principals of Good Governance (January 2013).

NALA Constitution

The National Adult Literacy Agency Constitution