The Crystal Clear General Practice Programme - guide

NALA and MSD, in discussion with the Irish College of General Practitioners (ICGP), have developed the national Crystal Clear General Practice (GP) programme with a unique quality mark. The programme will recognise general practices that deliver a health literacy friendly service to their patients, by awarding them the Crystal Clear Mark.

A service that is health literacy friendly takes account of the literacy and numeracy needs of its patients and regularly evaluates and consistently improves this.

The National Adult Literacy Agency
Date of Publication
Thursday, 23 April, 2015