This webinar has now taken place, and the recording is available below.

Join the National Adult Literacy Agency (NALA) for a free interactive online workshop where we will help you to use plain English guidelines when writing emails to colleagues and customers. 

Top resources 

• NALA Writing and design tips 
• National Disability Authority (NDA) Communication Toolkit on Written Communication 
• Better letters – evidence and considerations from the behavioural sciences: Behavioural and Cultural Insights policy brief series – This is a helpful guide to writing effective letters using behaviour science techniques. It has guidelines, case studies and practical advice. 

This webinar has now taken place, and the recording is available below.