Plain English Service

When you use plain English more people can understand your information.

What is plain English?

A communication is in plain English ‘if its wording, structure, and design are so clear that the intended readers can easily find what they need, understand what they find, and use that information.’  Source: The International Plain Language Federation.

Why use plain English?

1. It makes good business sense

Plain English saves you time and money. Clearer information is shown to reduce mistakes and complaints.

2. It’s increasingly a legal matter

Plain English gives people information they understand and enables them to make informed choices.

3. It’s fair

When you use plain English more people can understand your information.
This is important for the 1 in 6 people in Ireland who struggle with reading and understanding information*.

*Reference: CSO (2012) Programme for Assessment of Adult Competencies PIAAC 2012 Survey Results for Ireland

Plain English editing and training

We can edit or write your documents or web content – from short letters and leaflets to annual reports, training manuals and style guides. We also offer training to give you the know-how and skills to write in plain English.


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Plain English Mark

Plain English mark

We award a plain English Mark to documents or websites that meet international plain English standards.


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Plain English tips

Use our plain English writing and design tips to help improve your written information.


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Plain English Services

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