What is plain English?
A communication is in plain English ‘if its wording, structure, and design are so clear that the intended readers can easily find what they need, understand what they find, and use that information.’ Source: The International Plain Language Federation.
Why use plain English?
1. It makes good business sense
Plain English saves you time and money. Clearer information is shown to reduce mistakes and complaints.
2. It’s increasingly a legal matter
Plain English gives people information they understand and enables them to make informed choices.
3. It’s fair
When you use plain English more people can understand your information.
This is important for the 1 in 6 people in Ireland who struggle with reading and understanding information*.
*Reference: CSO (2012) Programme for Assessment of Adult Competencies PIAAC 2012 Survey Results for Ireland