About NALA

About NALA

The National Adult Literacy Agency is an independent charity committed to making sure people with literacy and numeracy difficulties can fully take part in society and have access to learning opportunities that meet their needs.

Our vision

Our vision is an Ireland where adult literacy is a valued right, where everyone can develop their literacy, numeracy and digital skills, and where individuals can take part fully in society.

What we do

We are a leading campaigning and lobbying force on adult literacy issues. We are involved in tutor training, developing teaching materials, distance education services, policy making, research and campaigns to raise awareness of the causes, extent and responses to adult literacy difficulties in Ireland.

Our impact

Many individuals and organisations have contributed considerably to adult literacy work in Ireland. For our part, we have put literacy on the political agenda and secured funding for the provision of adult literacy services. Currently there are 54,000 adults attending ETB adult literacy courses nationwide.


Read more about what we do

Our structure and funding

NALA is a registered company with limited and charitable status.

We receive a grant of two million euro from SOLAS, the further education and training authority in Ireland, which enables us to staff a national office in Dublin and carry out our work. SOLAS also funds specific research and development work together with other government departments, state bodies, the European Union and the private sector.


View our annual reports and accounts

Our CEO and staff

Inez Bailey is CEO of the National Adult Literacy Agency (NALA). She has been involved in policy making, research and securing additional funding for adult literacy services in Ireland. She is also chairperson of the European Basic Skills Network.

NALA has 20 staff in its main office in Dublin who are responsible for distance education services, tutor training, policy making, research, plain English services and campaigns to raise awareness of the causes and responses to adult literacy issues in Ireland.


Meet our staff

Our Board

At our annual general meeting, members elect a Board, which makes sure our aims are put into practice. The Board includes both students and workers in adult and further education and training. The board meets seven times a year and you can read the minutes of their meetings here.


Meet our board members

Our patron

“For over thirty five years, NALA has worked, with enormous dedication and commitment, to ensure that people with literacy difficulties can access the learning supports they need, and to advance adult literacy policy through advocacy and through engagement with government departments and relevant organisations.” NALA Patron, President of Ireland, Michael D Higgins.

Governance

NALA is governed by a Constitution consisting of a Memorandum and Articles of Association. We comply with the requirements of the Charities Requlatory Authority and the Governance Code for Community, Voluntary and Charitable Organisations.

NALA has always sought to operate to the highest standards and, before the Governance Code was published in 2012, the organisation was engaged in benchmarking to best practice. In 2016 NALA was awarded the PQASSO Level 1 Quality Mark.


View our Governance documents

Our strategic plan

In our current strategic plan, we have three objectives, each with related actions that are central to improving outcomes for adults with literacy and numeracy difficulties in Ireland from 2017-2019.


Read our strategic plan

Policies and complaints

NALA works hard to maintain and improve the standard of service we provide. If you are not happy with some aspect of our service, please tell us about it. We welcome your comments as a way of helping us to continue to improve our services. For information on how to make a complaint, please see our complaints policy.


Read our internal policies

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