Health literacy

People who are better informed about their health live longer.

Many people who deal effectively with other aspects of their lives find health information difficult to obtain, understand, or use. Patients are often faced with complex information and treatment decisions.

International research has shown that patients who are better informed about their health have more effective consultations with their health care provider, are better informed about the medicines they are prescribed, are more likely to comply with their medication and as a result have improved health outcomes.

NALA has been at the forefront of this work, making the link between literacy levels in Ireland and the impact this has on people’s health. We work closely with the Health Service Executive and other healthcare providers to progress this area through research, training and advisory services.

Health sector services

People working in the healthcare sector play an important part in improving health literacy and numeracy by communicating more clearly and making information and services more accessible to patients. We provide research, training, audits and specialist advice.


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Health information for the general public

There is more to health literacy than learning. We also must change our practice and be more confident in our communication with health professionals.


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Crystal Clear Mark

This national programme offers pharmacies and general practices the opportunity to gain a unique quality mark.


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