We will look at:
* what is literacy
* challenges of participating fully in society with literacy needs
* how to deliver a literacy-friendly service
* how to deal sensitively with adults with literacy needs
* when and how to refer an adult to the ETB Adult Literacy Service
Who is this webinar for?
This webinar is for those working with the public. For example in government departments, semi-state bodies, County Councils, libraries, charities, community and voluntary sector organisations as well as health, legal and financial organisations.
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The webinar is now complete and a recording is available below.