May 2021: Applications for pharmacies to gain a unique health literacy quality mark are now open. Read more here.
The Crystal Clear mark recognises the critical role pharmacies play in helping people understand their health issues and the steps they need to take to improve their health. The mark is awarded to pharmacies where there is evidence of, and commitment to, providing a literacy friendly service. This means the pharmacy takes account of and supports people’s literacy and numeracy needs and regularly evaluates and improves its health literacy practices.
The mark has been developed by the Irish Pharmacy Union (IPU), Merck Sharp & Dohme (MSD) and NALA and is supported by Healthy Ireland. The mark is awarded for three years and it is free to apply.
To date we have awarded the quality mark to 104 pharmacies in 19 counties.
Read who has the mark