The Crystal Clear mark recognises the critical role pharmacies play in helping people understand their health issues and the steps they need to take to improve their health. The mark is awarded to pharmacies where there is evidence of, and commitment to, providing a literacy friendly service. This means the pharmacy is taking account of and supporting the literacy and numeracy needs of its customers and communicating clearly.
The mark has been developed by the Irish Pharmacy Union (IPU), Merck Sharp & Dohme (MSD) and NALA and is supported by Healthy Ireland. We award the quality mark for 3 years and it is free to apply.
To date we have awarded the quality mark to 105 pharmacies in 19 counties.
Read who has the mark