Plain English Awards
The winners of the Plain English Awards for Ireland, sponsored by Mason Hayes & Curran, were announced by the National Adult Literacy Agency (NALA) on Monday 9 February 2019.
The winners in the ‘Best use of plain English by an organisation’ category, with a joint entry, were the Department of Public Expenditure and Reform and the National Disability Authority. Their winning entry is a Customer Communications Toolkit for the Public Service. The document shows workers in the public service how to produce communications that can be easily understood by members of the public.
In the digital category, the Passport Service won first place for their online passport renewal website. This service can be used by Irish citizens living anywhere in the world and is available 24 hours a day, 7 days a week, 365 days a year.