Is your education centre closed? Why not try our Distance Learning Service

March 13, 2020

Is your education centre closed?

Free tuition over the phone for adults

 The National Adult Literacy Agency has tutors on the phone that can help adults with:

  • Reading, writing and spelling
  • Filling in forms, for example for social welfare benefit
  • Helping kids with homework
  • Understanding health information
  • Doing basic math
  • Using technology

Call us on Freephone 1800 20 20 65, or Text LEARN to 50050 and we will ring you back with more information and set you up with one of our friendly distance learning tutors.

Our phone is answered Monday to Friday 9.30am-5pm and we will reply to all texts within two days.

Has your adult education class been postponed because of Covid-19?

Do you have some extra time on your hands to learn at home?

Well the good news is that you can keep learning with the National Adult Literacy Agency (NALA). You can work with a tutor over the phone or study online by yourself. Or, you can do a combination of these to suit your needs.

“We know it’s a very difficult time at the moment, especially for the many people in Ireland who struggle with reading, writing and using everyday technology. That’s why we’re making our distance learning service, with tutors on the phone, available for anyone who wants help with reading and writing, for example understanding health information, helping kids with school work or filling out forms for social welfare benefit,” says Dr Inez Bailey, NALA CEO.

“We can also help with basic digital support like accessing the kids’ homework online or your classes online, as we know it can be a little daunting.”

“All you have to do is ring us on our Freephone 1800 20 20 65 or Freetext LEARN to 50050 and we will ring you back and set a time for one of our tutors to help you.”

“We can work with you over the telephone, through the post or online.”

This is how it works:

Learn with a tutor on the phone

  • Everything is free.
  • You decide what to learn. There is no set course.
  • We call when it suits you – you just tell us when. There is no class schedule.
  • Normally we make one call per week for up to 30 minutes.
  • We keep working with you until you want to stop.


Learn online with NALA

We have a new website that can help you improve your literacy and numeracy skills.

Click here or go to to start learning today.

We have two courses available: Level 2 Writing and Level 2 Pattern and Relationship. Two more courses Level 2 Reading and Level 2 Using Technology, will be available by next week.

Already with an education centre and have a log-in?

Go to – you can log-in there.

If you have any questions about how to use our website please contact us on 1800 20 20 65.


“Our tutor phone service and online learning is available for anyone who needs it. Perhaps you want to get better at maths to help your children with their homework? Or maybe you want to improve your spelling to fill in forms?”

“We design learning around you, your needs and your skills. Whatever the reason, the benefits are always the same. Not only will you improve your skills but you will also gain the confidence to learn new ones. And the great news is that it’s all free,” said Dr Bailey.


About the National Adult Literacy Agency – see

The National Adult Literacy Agency is a charity that works to ensure people with literacy and numeracy difficulties can fully take part in society and have access to educational opportunities that meet their needs.

Since we were set up in 1980, we have been involved with tutor training, developing teaching materials, distance education services, policy making, research and campaigns to raise awareness of adult literacy issues and services in Ireland.

The OECD Adult Skills Survey shows that 17.9% or about 1 in 6, Irish adults are at or below level 1 on a five level literacy scale. At this level a person may be unable to understand basic written information.

25% or 1 in 4 Irish adults score at or below level 1 for numeracy. At this level a person may have problems doing simple math calculations. 42% of Irish adults score at or below level 1 on using technology to solve problems and accomplish tasks.

For this survey the Central Statistic Office (CSO) assessed 6,000 people aged 16 – 65 in Ireland. The survey was done in 2012 and the results were announced in 2013.

Adult Literacy is co-funded by the Irish Government and the European Social Fund (ESF) as part of the ESF Programme for Employability, Inclusion and Learning 2014-2020.

NALA is a registered company with limited and charitable status. NALA receive a grant from SOLAS, the further education and training authority in Ireland, which enables us to staff a national office in Dublin and carry out our work.

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